Booking Conditions

IMPORTANT NOTICE

• We will always allocate bookings to inside tables, unless you specify otherwise.

• All guests are expected to consume a meal from the Menu as a minimum, as a condition of making a booking. Sharing is permitted, but not as a substitute for a meal per guest. Babies are exempted from this expectation. If only coffees and/or cake is expected to be consumed, please do not book, walk in only.

• Reservations are available for 70mins only from the time of booking. Please understand we cannot extend this time, even in the event of a late arrival.

• Credit card details will be taken securely online at the time of all bookings. Bookings that are cancelled within 48hours of time of booking, or no shows will be subject to a minimum charge. This minimum charge is set at $25 per head, with Quandoo adding an additional $5 processing fee on top of this. 

• Weekends incur a 12% service surcharge, public holidays incur a 20% service surcharge.

• If your preferred date or time, or other condition is not available, please don’t hesitate to email us at carlton@vertuecoffee.com.au and we will do our best to accommodate. 

Thank you for your understanding during these unusual and challenging times, we hope to see you for brunch soon!